With twenty-five percent of its employees involved in technical support activities, the highly trained staff provides both behind the scenes and customer in-plant technical assistance on an immediate response basis.

The on-call staff is made up of industry-recognized personnel who utilize their extensive experience to offer support covering formulation and engineering modifications, process improvements and employee training programs.

Polytex operates Pilot Plant Presses to support its worldwide water based ink customer network. These units are capable of printing gravure, flexo and rotary screen.
A variety of test cylinders and screens have been engraved to accompany each press.

In a never ending pursuit to meet and exceed customer needs, these Pilot Printing Presses enable Polytex to expand in-house testing and product development evaluations.
With this capability Polytex can determine "press performance" of its inks without taking up valuable time on a customer's press.